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Terms and Conditions

QUANTITY DISCOUNTS

Where you see 'BUY MORE AND SAVE' Click on the product , the click the More Information link  and prices for quantity discounts will be displayed. i.e. 10 sets Extra Strong flights 24p per set =£2.40 +vat (if applicable) £2.88

Shipping Charges

UNITED KINGDOM

SMALL PACKET (SIZE A)  £1 INC.VAT  , LARGE PACKET (SIZE B ) £1.20 INC VAT

EUROPE EEC ALL PACKETS SENT AIR MAIL

SMALL PACKET (SIZE A ) £2.10 INC. VAT  , LARGE PACKET  £2.40 INC. VAT

WORLDWIDE ALL PACKETS SENT AIR MAIL

SMALL PACKET (SIZE A) £2  , LARGE PACKET (SIZE B) £2.50  


VAT / SALES TAX

All prices displayed on the site include 20% UK VAT sales tax . For all clients from outside Europe EEC this sales tax is REMOVED from the cost of the goods when you select the shipping destination.

If you click the 'more information' link on the product THE PRICE EXCLUDING VAT will be displayed in red.


SHIPPING/DELIVERY TIMES

 Frequently Asked Questions (FAQ)

Q. What are the shipping / delivery times.

( The delivery times given below are for guidence only and can vary depending on your exact location and your local weather conditions - local holidays  etc.)

 We ship Monday to Friday (Not at weekends or public holidays) order placed after 16.00 hrs GMT are classed as being received the following day. (98% of ALL orders are shipped on the day we receive them)

     Delivery times UK items are sent 1st Class Packet Post - delivery 1-4 working days

     Delivery time exports Europe all items sent air mail delivery is between 3-9 days 

     Delivery time USA and Asia - rest of the World- all items sent air mail delivery is between 5-11  days

TRACKING NUMBERS AVAILABLE IF YOU HAVE SELECTED THE TRACKING OPTION AT THE PAYMENTS STAGE OR IT HAS BEEN COMPULSORY CHARGED

 Trade Marks

MCCOY TM, POWER MAX TM,POWER GRIP TM,POWER PLAY TM,RUTHLESS TM, R4X TM, TDI  TM, HOT SHOT EMBOSSED TM, POYLMETRONIC TM, DEFLECTAGIP NYLON TM, NYLON PLUS TM, QUAZAR HOLOGRAPHIC TM, CHIKARA TM, DOGS OF WAR TM, FIREFOX TM, TIGERS TM, WINNERS TM, BANDITS TM, HI TEC DESIGNER DARTS TM , and GIRL POWER TM are the Trade Marks and Trading Style of TOMMYS DARTS TM with all rights reserved. All other Trade Marks belong to the companies to which they are accredited.

Darts and Stems Sizes

The measurements (length and Diameter) of darts etc on this site are subject to a tolerence variation of  + or - 1 to 3 mm to alow for slight changes in manufacturers production runs

Payment By Credit/Debit Card

We are the true dedicated e-commerce division of the Eagle Darts Group Established in 1977, accordingly all purchases must be made on line by either Credit or Debit card via the Protx secure online payment portal provided. We DO NOT accept payment for orders over the telephone

IMPORTANT: We never share or disclose any customer information with anyone outside our company / third party.

Very Important

When you proceed to payments check out the VAT is shown separately ie Goods with an advertised value of £20 will be displayed as Goods £20  and Vat £4 . Some clients have thought that this was an addition charge IT IS NOT. It is done this way so that the sales tax VAT can be easily removed from clients invoices when we ship to countries where VAT is not payable (any county outside the EEC).

 Prices And Products

All prices and products offered on our site are unique to www.dartsmegastore.com  in that they are for eCommerce sales only and do not reflect or represent the prices and stock of any other company within our group.

WE WILL SHIP TO THE ADDRESS WHICH YOU GIVE US, HOWEVER BY PLACING YOUR ORDER YOU ARE ACCEPTING THAT WE WILL NOT BE LIABLE FOR ANY LOSS OF GOODS IF ANY PART OF THE ADDRESS OR POSTCODE IS INCORRECT OR INCOMPLETE.

DELAYED, MISPLACED OR MISSING PACKETS SENT BY ROYAL MAIL

On the day of shipping a shipping confirmation email will be sent to you, if after 7 days of receipt of said email you have not received your goods YOU MUST CONTACT US BY EMAIL to advise us of same.

In the very rare event of a packet being delayed or not being delivered we follow the time scales laid down by the Royal Mail for treating a packet as being misplaced and accordingly the replacement or refund of your order of the order.

For deliveries within the UK this is 15 WORKING days (excludes weekends and bank holidays) which is 20 days from the date of despatch from the date of dispatch and for overseas orders this 25 working days (excludes weekends and bank holidays) which is 32 days from the date of despatch.

It is VERY IMPORTANT that you Email us AFTER the 15 working days to advise of none delivery any email you have sent to us prior to this date will be treated as information only and will NOT be treated as a request to replace your order.

BEST ADVICE IF YOU BELIEVE YOUR ORDER IS OVERDUE IS TO CONTACT YOUR LOCAL ROYAL MAIL DELIVERY OFFICE TO SEE IF THEY ARE HOLDING A PACKET THAT WOULD NOT GO THROUGH YOUR LETTER BOX BEFORE YOU CONTACT US.

In reality it is exceptionally difficult to obtain any firm reply / information from Royal Mail once an item has entered the postal sysytem in the UK and unfortunately the information we can give you would be limited to the date we shipped the order. Far from satisfactory, I know, but we are limited to the information we can obtain from the carrier.

 Out Of Stock Items and Goods Missing from Order

We endeavour to ship all orders as accurately and as fully as is possible, however from time to time we may have to substitute or duplicate a small item you have requested to facilitate the speedy dispatch of your order.(We will never substitute an out of stock dart set, but will notify you as we know for sure when we expect to be able to ship them to you).

Any shortages (goods missing from order not marked to follow) MUST be notified to us WITHIN 7 days for UK orders or 14 days for overseas orders, of the dispatch date , claims after this date will not be accepted

 WE WILL SHIP TO THE ADDRESS WHICH YOU GIVE US ,HOWEVER BY PLACING YOUR ORDER YOU ARE ACCEPTING THAT WE WILL NOT BE LIABLE FOR ANY LOSS OF GOODS IF ANY PART OF THE ADDRESS OR POSTCODE IS INCORRECT OR INCOMPLETE.

In the very rare event of a packet not being delivered we follow the time scales laid down by the Royal Mail for treating a packet as being misplaced and accordingly the replacement of the order.

Returns

All goods returned for refund or exchange must be received at our address within 10 days of purchase and must be in a new and unused condition which will include all the original packaging intact/undamaged and be accompanied by the payment receipt or covering letter. We strongly suggest that you make any returns to us by recorded/special delivery as we regret we cannot be held responsible for any good lost in transit to us.
Important we make a fixed £2 handling/restocking charge for each item that is returned to us for exchange or refund. Any refund will be made to the credit card from which the goods were purchased.

 For any goods we have sent out in error which are subsequently returned to us we will refund the full cost of the goods plus the postage costs incurred to the maximum value of the postage charged by us when we originally shipped the goods to you.

Cancellation Of Orders

If you wish to cancel an order you have just placed by email then such cancellation must be within 30 minutes of placing the said order. If you wish to cancel an item that was not supplied with you original shipment you may do so at any time and request either a refund or a suitable replacement item.

CONTACT DETAILS

OUR ADDRESS - Darts Megastore ,Tommy's Distribution Centre, Herald Park, Herald Drive, Crewe CW1 6EA

OUR TELEPHONE NUMBER 01270 589500 (International 0044 1270 589500)

CONTACT E Mail  sales@dartsmegastore.com  

Our VAT number  GB 990 123 821